Last updated: June 1, 2026
At Krofto, we strive to ensure customer satisfaction with every purchase.
Eligibility
- Items must be unused, unworn, and in original packaging.
- Return request must be raised within 3 days of delivery.
Non-Returnable Items
- Used or damaged products
- Items without original packaging
Exchange
We offer exchanges for defective or damaged products only.
Return Process
To initiate a return or exchange, contact us with your order details via email or phone.
Refunds
Once the returned item is received and inspected, refunds (if applicable) will be processed within 5-7 business days.
Note: Shipping charges are non-refundable.
Contact
Email: kroftowood@gmail.com
Phone: +91 9818062327